Anne Coughlan

Founder + CEO

416 627 0318

1 888 330 6865 ext. 1

Alter Ego: Rock Star 

Anne is a member of the "iaf", the International Association of Facilitators, ICA, The Institute of Cultural Affairs and the Institute for Performance and Learning (formerly the Canadian Society of Training and Development).  Anne has been an actor and singer from a young age, she has many stage credits and television credits she continues to perform, train and direct.  She has been a life long entrepreneur in various fields, and attended the University of Western Ontario in London, Canada.  In addition, Anne held management positions in communications and producing, for organizations like the London Downtown Business Association, Theatre Ontario, the Toronto Association of Performing Arts, and cultural institutions like The Canadian Stage Company. Anne played a key producing role when the Canadian Stage Company began touring internationally and brining in talent from other countries.  

Her unique background, diverse strength and genuine passion for the work have led to a massive network of talented people all over the world allowing her to support the deliveries of scenario based learning to a list of blue-chip clients.  Her firm was a pioneer in the field in North America and her expertise was acquired through firsthand experience in thousands of simulations with learners and incredible client mentors over the past 19 years.  She is a member of the Canadian Society of Training and Development, Communitech in Waterloo, the International Association of Facilitators and has completed training at the Institute of Cultural Affairs in Group Faciliation Methods and Meeting That Work as well as countless and continual professional development tied to the design and needs of her clients. 

She is on the Board of Directors of the highly successful 4th Line Theatre Company which has been a cultural institution in Canada for more than 25 years.  She was nominated to the prestigious Ivey School of Business’ Quantum Shift Program, through Ivey’s Institute for Entrepreneurship, acknowledging her as one of Canada’s top entrepreneurs.

Anne is a world traveller,  has designed and written numerous private and published business cases with the Ivey Publishing and her extensive client list.  She loves directing and acting in the theatre, writing and performing music live and seeing stand up comedy with her son wherever and whenever they can. 

SR's Extensive Global Network 
This is a partial list, if you don’t see your area here just ask us:
Canada (St. John's, Halifax, New Brunswick, Ottawa, Montreal, Iqaluit, Toronto, Guelph, Stratford, Waterloo, London, Winnipeg, Regina, Saskatoon, Edmonton, Calgary, Vancouver, Victoria); United States (Boston, New York City, Chicago, Nashville, Atlanta, Dallas, Houston, North Carolina, South Carolina, Miami, Los Angeles, La Jolla, San Diego, San Francisco, Seattle, Alaska); Brazil (Sao Paulo), Mexico (Mexico City, Cancun, Mayan Rivera, Tulum in Quintana Roo) London UK; Asia Pacific: (Hong Kong, mainland China, Beijing, Shanghai, Singapore, Tokyo, Japan, Vietnam, (Ho Chi Minh City)  Thailand, (Bangkok) Kuala Lupur;

Australia (Sydney, Melbourne); New Zealand (Wellington, Auckland); India (Mumbai).

Bios of Key Producing Team

Bridget Norris-Jones

Administrative Producer 

416-433-6701   Alter Ego: Triple Threat Broadway Diva 

1 888 330 6865 ext. 3

Bridget has been in the world of performing for as long she can remember, she began step dancing/playing the fiddle, and competing across Ontario at a young age. She was accepted into the prestigious conservatory theatre-training program at George Brown College in Toronto, Ontario and worked regularly for various theatre companies as an actor, musician and dancer.  In tandem, she worked administrative and producing work she became highly sought after in this area and also discovered she has a passion for it.  

The move to work with Supporting Roles in 2014 was a great next step and she is inspired by the learning opportunities and professional growth Supporting Roles work provides her and to be a part of a talented team of people committed to their clients. 

Casting is Everything

Kim Blackwell 

Account Director and National Casting

Alter Ego: Keanu Reeves in The Matrix (performance artist)

“I’ve been producing, casting and performing in certain programs for Supporting Roles

since 2009. Presently, I focus on key national clients in our portfolio.  I cast and train talent for those programs across the country and collaborate with Anne on casting when required. I’ve produced professional theatre commercially and in non-profit setting for 30 years. I’m also a theatre director, dramaturge and publicist. I move things forward and get things over the finish line.”

Kim’s been an actor, producer and director in theatre for 30 years. She is now Managing Artistic Director at 4th Line Theatre and has been involved in all aspects of the company since 1992. Kim is also co-Artistic Director of Contrary Company (Toronto, Ontario) where she produced the highly successful adaptation of Marina Nemat’s memoir Prisoner of Tehran and Maja Ardal’s Dora Award-winning, You Fancy Yourself.

She was the Communications Manager at the Canadian Stage Company, Canada’s largest contemporary theatre, from 2001 to 2007. While at Canadian Stage she worked on the communications strategy for over 45 theatrical productions in Toronto, Vancouver, Winnipeg, England, Norway, Australia, New Zealand, Hartford, Connecticut and San Francisco.  

Kim received her Bachelor of Arts degree from Trent University and attended the University of Alberta and Grant MacEwan College. Kim has been twice nominated for the John Hirsch Award for Excellence in Directing through the Ontario Arts Council in 2015 and 2009 through the Canada Council for the Arts. 

416 627 0318

888 330 6865

Selected Members of Supporting Roles Talent Roster 

Under the direction of Founder Anne Coughlan our network of top-tier business actors share their talent to accelerate training experiences for our clients.   SR has an enviable roster of talent in locations all over the world.  

Gain access to our vetted group that's been cultivated over many years.  Benefit from people passionate about making a difference in the learning and development of others.  We pursue the very best mix of people for your programs.  Casting really is everything, and our clients tell us how we get it right time and again. 

The right team of business actors super-charges training and enhances results.  Training sticks when it's compelling and credible, and we seek out only those actors that can develop into business actors through significant training investments of our own. Our people tell us how much this work is a valued part of their own  personal eco-system of learning and of course revenue as they pursue their goals.   Everyone wins. 

Phi Bulani

Director and Talent Development

416 627 3019 

1 888 330 6865 ext. 2

Alter Ego: Aqua-vElvis

Phi is a professional actor and a member of Canadian Actors Equity (Stage) and ACTRA (film and TV) for over 20 years.  He’s also been an actor-facilitator in the learning and development field just as long, as he was a key player of the core team that created the Standardized Patient program at University of Western Ontario’s Medical and Dental Centre and then was involved in the University of Toronto’s International Medical Students and Family Medicine, Pharmacology along with many other certification programs for Canada’s medical community. 

Phi has a strong foundation in theatre and conservatory training, and has been mentored and directed by theatre professionals like Martha Henry, (Stratford Festival, The Grand Theatre London); Film by Marushka Stankova, (DAWC, Sweden) and other notables such as R.H. Thomson, Douglas Campbell, Douglas Beattie and Norm Foster.  

Phi studied voice with internationally renowned vocal coaches Martin Chambers and Garnet Brooks, through the Faculty of Music at the University of Western Ontario and his stage career has an enviable breadth from improvised comedy aboard the Starship Enterprise of the stage spoofs of Star Trek at The Second City, to the classical drama of Great Expectations at The Grand Theatre London. 

Phi starred in a an original spoof film about life coaches called “The Gospel Of Phi” which enjoyed success in the film festival circuits, most notably the Cannes Film Festival.

While at the Actor’s Studio of Toronto, under the direction of his acting mentor; Alan Jordan (Haugen/Meisner School of Acting), he taught Master Classes on “Acting for the Camera” with many notable Canadian talents. Phi lives in Stratford with his wife and son.

Certified Personal Trainer, Bronze Cross Swimmer, National Life Guard Certification.  Long-time comic geek and  Elvis Tribute Artist.